In a 911 center, triage means finding what will hurt you first. Answer 12 yes-or-no questions about how your business handles money. You’ll get a red, yellow, or green tag, a score for five areas, and the one thing to fix first.
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Do you know which jobs made money last month, and which ones lost it?
Are you bidding from what an hour of labor really costs, or from the wage?
Can you see a slow month coming, and is there a reserve to ride it out?
Do your agreements earn money after visits, parts, and member discounts?
Are the books current enough to make a decision from?
I’m Jeremy Brewer. I spent five years as an HVAC field tech, and I still work nights as a paramedic in East Baton Rouge Parish’s 911 communications center. These are the questions I ask every trades owner before I touch their books. If the answers worry you, book a free 30-minute call and we’ll go through them together.