Most practice owners set cash-pay pricing once and leave it largely untouched for years, adjusting reactively when margins start feeling tight rather than reviewing fees on a regular schedule. Fall, once summer's patient volume settles and before next year's planning kicks off, is a good window to actually sit down and look at whether your pricing still makes sense.
The case for reviewing pricing now instead of waiting starts with having a nearly complete year of data on actual visit costs, collection rates, and payer performance to work from. That data is far more useful for setting next year's cash-pay fees and evaluating insurance contracts than pricing decisions made off old numbers or a general sense of what feels right.
Overhead costs, rent, staff pay, supplies, and insurance don't stay flat, and cash-pay pricing that made sense two or three years ago often hasn't kept pace with what a visit actually costs the practice to deliver today. This is exactly how margin erosion happens gradually, as we covered a few posts back. A fall pricing review is the natural checkpoint to catch that drift and correct it before it compounds through another full year.
A proper review means looking at your actual cost per visit, including a fair share of overhead, and comparing that against current cash-pay pricing and your effective collection rate per insurance plan you're contracted with. This is where accurate per-visit and per-provider data, the kind we've talked about setting up this month, becomes directly useful instead of just an interesting report to glance at once.
It's also worth reviewing whether any insurance contracts are worth renegotiating or reconsidering, particularly plans with reimbursement rates that haven't kept pace with your actual costs, though this is a conversation to have with real numbers in hand rather than frustration alone.
If cash-pay pricing or your approach to insurance contracts hasn't been seriously reviewed in the last year or two, fall is the right time to fix that before you're locked into another year of numbers set for a different cost environment.
Jeremy Brewer is the founder of 911 Bookkeepers LLC in Baton Rouge, Louisiana. 911 Bookkeepers partners with MBJA Accounting Service to give chiropractic and MDVIP practices clean, current financials. He is a Xero Certified Advisor.
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